mc77 Responsible Gaming
At mc77, we believe gambling should always be a source of entertainment — never a cause of harm. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support needed to stay in control at all times.
Our Commitment to You
mc77 is committed to maintaining the highest standards of player protection. These six pillars underpin every responsible gaming initiative we operate for our players across Dhaka, Chittagong, Sylhet, Khulna, and beyond.
Strict Age Verification
Every mc77 account goes through a mandatory age verification process at registration. Players must be aged 21 or above to open an account and place bets. Minors are never permitted on the platform.
Personalised Deposit Limits
You are in control of how much you spend. mc77 allows you to set daily, weekly, and monthly deposit limits on your account at any time, giving you a firm financial boundary that the platform will enforce automatically.
Time-Out Periods
Need a short break from the excitement? mc77's time-out feature lets you pause your account for a defined period — from 24 hours up to 6 weeks — without permanently closing it.
Self-Exclusion
If you feel gambling is becoming a problem, mc77's self-exclusion tool lets you block access to your account for a minimum of 6 months or permanently. We take every self-exclusion request seriously and act on it immediately.
Activity Monitoring
mc77's systems continuously monitor account activity for patterns associated with problem gambling. If unusual behaviour is detected, our support team will proactively reach out to check on the player's wellbeing.
24/7 Support Access
Our support team is available 24 hours a day, 7 days a week via live chat and email. Whether you need to set a limit, request a time-out, or simply talk through a concern, help is always within reach.
Your Safety Tools
mc77 provides a comprehensive set of player-protection tools that you can activate directly from your account settings or by contacting our support team. Each tool is designed to put you firmly in the driving seat of your own gambling experience.
Deposit Limits
Setting a deposit limit is one of the most effective ways to keep your gambling spend within a budget you are comfortable with. mc77 supports three limit periods to suit different spending habits:
Daily Deposit Limit
Cap the total amount you can deposit into your mc77 account within a single calendar day (BST, UTC+6). The limit resets at midnight each day.
Weekly Deposit Limit
Restrict deposits across a rolling 7-day window. This is ideal for players who budget on a weekly cycle and want a broader spending boundary.
Monthly Deposit Limit
Set a total monthly cap on deposits. This limit resets on the first day of each calendar month and is suited to players managing a monthly entertainment budget.
Important: Deposit limit reductions take effect immediately. Increases to an existing limit are subject to a 7-day cooling-off period before they become active — this safeguard is built in to prevent impulsive decisions during difficult moments.
Time-Out Feature
A time-out is a temporary break from all gambling activity on mc77. During a time-out period, you cannot log in, deposit, or place bets. Your account remains open and your balance is preserved — you simply step away for a defined period to clear your head.
24-Hour Break
A single-day pause. Ideal for moments when you feel you need to step back from a session that has gone on too long.
1-Week Break
A full seven-day pause from all mc77 activity. Good for players who want to reassess their habits over a longer period.
Up to 6-Week Break
An extended time-out of up to six weeks. Recommended for players who recognise that a more significant break would benefit their wellbeing.
To activate a time-out, log in to your mc77 account and navigate to the Responsible Gaming section of your account settings, or contact our support team at [email protected] at any time.
Self-Exclusion
Self-exclusion is a more serious, longer-term commitment for players who believe their gambling has become, or is at risk of becoming, a problem. When you self-exclude from mc77, your account is immediately suspended and you will not be able to access the platform for the duration you select.
Please consider carefully before self-excluding. mc77 treats all self-exclusion requests as binding commitments. Once a self-exclusion is in place, you will not be able to reverse it before the chosen period expires — even if you change your mind. This is a deliberate safeguard to protect you during vulnerable moments.
mc77 offers the following self-exclusion durations:
6-Month Exclusion
The minimum self-exclusion period. Your account is suspended for six full months from the date of your request.
1-Year Exclusion
A full twelve-month suspension. Recommended for players who need a substantial break to address gambling-related concerns.
Permanent Exclusion
A permanent closure of your mc77 account with no option to reopen. This is the most decisive step available and is irreversible.
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Contact mc77 Support Reach out via live chat or email at [email protected] and state that you wish to self-exclude. Our team is available 24/7.
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Choose Your Exclusion Period Tell our support agent the duration you have decided on — 6 months, 1 year, or permanent. There is no wrong answer; choose what feels right for you.
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Identity Confirmation Our support team will verify your identity to ensure the exclusion is applied to the correct account. This step protects you.
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Immediate Account Suspension Your account is suspended instantly. You will receive a confirmation email. All outstanding promotional balances are forfeited in line with our Terms & Conditions.
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Removal from Marketing mc77 will immediately remove you from all marketing communications lists. You will not receive any promotional emails, SMS, or push notifications during your exclusion period.
Recognising Warning Signs
Problem gambling can develop gradually, and it is not always easy to recognise in yourself. The following warning signs may indicate that gambling is starting to have a negative impact on your life. If several of these apply to you, we strongly encourage you to use mc77's safety tools or to seek support from a professional organisation.
- Spending more money on gambling than you originally intended or can afford to lose.
- Borrowing money from family, friends, or financial institutions to fund gambling activity.
- Lying to people close to you about how much time or money you spend on gambling.
- Chasing losses — placing larger bets in an attempt to win back money you have already lost.
- Feeling restless, irritable, or anxious when trying to reduce or stop gambling.
- Gambling as a way to cope with stress, loneliness, depression, or other negative emotions.
- Neglecting work, study, family, or social obligations because of time spent gambling.
- Repeatedly attempting to cut down or stop gambling without success.
- Continuing to gamble even after significant financial losses or personal consequences.
- Thinking about gambling constantly, even when engaged in other daily activities.
Remember: Recognising the problem is the most important first step. There is no shame in asking for help, and reaching out early makes a meaningful difference. mc77's support team is here to listen and to direct you to the resources that can help.
Quick Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, consider activating one of mc77's responsible gaming tools or speaking to a support professional.
Responsible Gaming Self-Check
Reflect on your gambling habits over the past 30 days:
If two or more of these apply to you, please contact our support team at [email protected] or visit the FAQ page for more guidance. You can also activate a time-out or self-exclusion immediately from your account settings.
Protecting Young People
mc77 operates a strict 21+ only policy. We are committed to preventing anyone under the age of 21 from accessing our platform. Every new account registration triggers an automated age verification check, and additional KYC document verification may be required before a player can make their first withdrawal.
If you share a device or computer with younger family members, we recommend taking the following precautions to prevent unauthorised access to mc77 and other gambling websites:
- Never share your mc77 account credentials with anyone, including family members.
- Log out of your mc77 account fully after every session — do not rely on auto-fill or saved passwords on shared devices.
- Use a strong, unique password for your mc77 account and consider enabling two-factor authentication.
- Install parental-control software on any device that may be accessed by children. Well-known options include Net Nanny, Qustodio, and built-in parental controls available on Windows, Android, and iOS.
- Store any devices used for gambling in a secure location when not in use.
If you suspect that a minor has accessed mc77 using your account, or has created their own account, please contact us immediately at [email protected]. We will investigate the matter urgently, suspend any account involved, and take appropriate action.
21+ Only
mc77 is for adults aged 21 and above only. Gambling by persons under 21 years of age is strictly prohibited and may be illegal.
Zero tolerance: mc77 employs automated age-gate checks, manual KYC review, and ongoing account monitoring to enforce the 21+ rule at all times. Any account found to belong to an underage player is permanently closed and funds are returned to their source.
Need Help? We Are Here for You
Asking for help is a sign of strength, not weakness. If gambling is affecting your life or the lives of people around you, reach out. mc77's support team is always available, and several external organisations offer free, confidential support in Bangladesh and internationally.
mc77 Live Chat
Our responsible gaming support team is available around the clock via live chat. Speak to a trained agent who can activate limits, time-outs, or self-exclusion on your behalf immediately.
Email Support
Prefer to write? Send us a detailed message at any time. Our responsible gaming team will respond within 24 hours and can process any protective measure you request via email.
Kaan Pete Roi
Bangladesh's leading emotional wellbeing helpline offers free, confidential listening and counselling support for anyone going through a difficult time, including gambling-related distress.
Gamblers Anonymous
Gamblers Anonymous is a worldwide fellowship of men and women who share their experience and support each other in recovering from gambling problems. Meetings are free and confidential.
GamCare
GamCare provides free information, support, and counselling for anyone affected by problem gambling. Their resources are available in English and cover a wide range of gambling-related issues.
BeGambleAware
BeGambleAware offers practical guidance, self-assessment tools, and a directory of support services for players who are concerned about their gambling habits or those of a loved one.
If you are in immediate financial distress or experiencing a mental health crisis related to gambling, please seek help from a qualified professional or a trusted person in your life without delay. You are not alone, and help is available.
Keeping Gambling Fun
For the vast majority of players, gambling at mc77 is a fun and entertaining activity — a way to add excitement to watching BPL cricket or IPL matches, or to enjoy a casual session of Slots or Aviator. The following principles can help you keep it that way.
Always Set a Budget Before You Play
Decide in advance how much you are comfortable spending — not as a target to hit, but as a strict limit. Use mc77's deposit limit feature to make this boundary automatic and enforceable. Treat this money as the cost of entertainment, not an investment.
Play for Entertainment, Not to Make Money
All casino games and sports betting involve an element of chance. The house edge means that, over the long run, gambling should not be relied upon as a source of income. Approach mc77 as a form of entertainment with a cost — the same way you might approach a cinema ticket or a football match.
Take Regular Breaks
Set a time limit for your gaming sessions and stick to it. Step away from the screen regularly. mc77's session time reminders (configurable in your account settings) can help you keep track of how long you have been playing and prompt you to take a break.
Never Chase Your Losses
One of the most common patterns in problem gambling is the urge to keep playing after a loss in the hope of winning it back. If you find yourself thinking "just one more bet", that is a signal to stop for the day. Losses are part of the game — accept them calmly and walk away.
Do Not Gamble When Stressed or Upset
Gambling while emotionally distressed — whether due to work pressure, financial anxiety, relationship difficulties, or any other personal hardship — significantly increases the risk of making poor decisions and developing problematic habits. Save your gaming sessions for when you are in a calm, clear-headed state of mind.
Balance Gambling with Other Activities
A healthy relationship with gambling means it is just one of many activities you enjoy. Make sure you maintain time for family, friends, hobbies, exercise, and other pursuits. If you notice that gambling is crowding out the other things you used to enjoy, it is time to reassess and rebalance.
Play Smart. Play Safe. Play at mc77.
mc77 is Bangladesh's trusted cricket betting and casino platform — built for entertainment, designed with your safety in mind. When you are ready to play, we are here with the best BPL and IPL odds, 500+ casino games, and instant bKash and Nagad payments.